Implementing Virtual Reference Services: A LITA Guide, edited by Beth C. Thomsett-Scott
book review; virtual reference; medical reference;
Editor Beth C. Thomsett-Scott offers the reader a hands-on, how-to guide for creating virtual reference systems using Web 2.0 technology. All of the authors, including Thomsett-Scott, are practicing librarians, former librarians, or library information researchers and professors. The book begins with a discussion of current techological solutions, both free and commercial. It then expands on implementation of virtual reference in a variety of organizations.
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Scholar Commons Citation
Dold, C.J. Book Review: Implementing Virtual Reference Services, edited by Beth Thomsett-Scott (2013). Chicago: American Library Association. Medical Reference Services Quarterly, 32 (4), 478-479.