Title

Theorizing About the Deviant Citizen: An Attribution Explanation of the Interplay of Organizational Citizenship and Counterproductive Work Behavior

Document Type

Article

Publication Date

6-2010

Keywords

Counterproductive work behavior (CWB), Organizational citizenship behavior (OCB), Attributions, Boredom, Organizational constraints

Digital Object Identifier (DOI)

https://doi.org/10.1016/j.hrmr.2009.06.002

Abstract

We present an attribution-based explanation about how helpful organizational citizenship behavior (OCB) and harmful counterproductive work behavior (CWB) are positively related under some circumstances. Attributions concerning controllability and locus of causality are important factors. Controllability attributions for OCB-eliciting demands, such as coworker lack of performance, organizational constraints, or supervisor expectations, can lead to CWB. Conversely, controllability and internal attributions for one's own CWB can lead to OCB.

Was this content written or created while at USF?

Yes

Citation / Publisher Attribution

Human Resources Management Review, v. 20, issue 2, p. 132-143

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