Measurement Artifacts in the Assessment of Counterproductive Work Behavior and Organizational Citizenship Behavior: Do We Know What We Think We Know
CWB, OCB, counterproductive work behavior, organizational citizenship behavior, measurement features
Digital Object Identifier (DOI)
An experiment investigated whether measurement features affected observed relationships between counterproductive work behavior (CWB) and organizational citizenship behavior (OCB) and their relationships with other variables. As expected, correlations between CWB and OCB were significantly higher with ratings of agreement rather than frequency of behavior, when OCB scale content overlapped with CWB than when it did not, and with supervisor rather than self-ratings. Relationships with job satisfaction and job stressors were inconsistent across conditions. We concluded that CWB and OCB are likely unrelated and not necessarily oppositely related to other variables. Researchers should avoid overlapping content in CWB and OCB scales and should use frequency formats to assess how often individuals engage in each form of behavior.
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Citation / Publisher Attribution
Journal of Applied Psychology, v. 95, issue 4, p. 781-790
Scholar Commons Citation
Spector, Paul E.; Bauer, Jeremy Allen; and Fox, Suzy, "Measurement Artifacts in the Assessment of Counterproductive Work Behavior and Organizational Citizenship Behavior: Do We Know What We Think We Know" (2010). Psychology Faculty Publications. 732.