Title

Measurement Artifacts in the Assessment of Counterproductive Work Behavior and Organizational Citizenship Behavior: Do We Know What We Think We Know

Document Type

Article

Publication Date

7-2010

Keywords

CWB, OCB, counterproductive work behavior, organizational citizenship behavior, measurement features

Digital Object Identifier (DOI)

https://doi.org/10.1037/a0019477

Abstract

An experiment investigated whether measurement features affected observed relationships between counterproductive work behavior (CWB) and organizational citizenship behavior (OCB) and their relationships with other variables. As expected, correlations between CWB and OCB were significantly higher with ratings of agreement rather than frequency of behavior, when OCB scale content overlapped with CWB than when it did not, and with supervisor rather than self-ratings. Relationships with job satisfaction and job stressors were inconsistent across conditions. We concluded that CWB and OCB are likely unrelated and not necessarily oppositely related to other variables. Researchers should avoid overlapping content in CWB and OCB scales and should use frequency formats to assess how often individuals engage in each form of behavior.

Was this content written or created while at USF?

Yes

Citation / Publisher Attribution

Journal of Applied Psychology, v. 95, issue 4, p. 781-790

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