The Generalizability of Social Information Processing to Organizational Settings: A Summary of Two Field Experiments
generalizability of social information processing approach to job satisfaction & perceptions, insurance company or female clerical employees
Digital Object Identifier (DOI)
Results of a 2-part study (with 58 employees [Study 1] and 72 female clerical employees [Study 2] who completed job satisfaction and job diagnostic surveys) cast doubt on the generalizability of the social information processing (SIP) approach to job attitudes and job design, as enumerated by G. R. Salancik and J. Pfeffer (1977, 1978). Specifically, a manipulation that has been used successfully to confirm SIP theory in the laboratory did not produce changes in job attitudes and job perceptions when applied in an organizational setting.
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Citation / Publisher Attribution
Perceptual and Motor Skills, v. 69, issue 3, p. 883-893
Scholar Commons Citation
Jex, Steve M. and Spector, Paul E., "The Generalizability of Social Information Processing to Organizational Settings: A Summary of Two Field Experiments" (1989). Psychology Faculty Publications. 648.