Title

Measurement of Human Service Staff Satisfaction: Development of the Job Satisfaction Survey

Document Type

Article

Publication Date

12-1985

Keywords

development of Job Satisfaction Survey, employees in human service & public & nonprofit sector organizations

Digital Object Identifier (DOI)

https://doi.org/10.1007/BF00929796

Abstract

Collected data from 3,148 respondents in 19 samples regarding evaluative feelings about their jobs and developed the Job Satisfaction Survey (JSS), a 9-subscale measure applicable specifically to human service, public, and nonprofit sector organizations. Included are a multitrait-multimethod analysis of the JSS and the Job Descriptive Index, factor analysis of the JSS, and scale intercorrelations. Correlations of JSS scores with criteria of employee perceptions and behaviors for multiple samples were consistent with other satisfaction scales and with findings from the private sector.

Was this content written or created while at USF?

Yes

Citation / Publisher Attribution

American Journal of Community Psychology, v. 13, issue 6, p. 693-713

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