Relationships of Organizational Frustration with Reported Behavioral Reactions of Employees
organizational frustration, reported performance of potentially detrimental behaviors, employees
Digital Object Identifier (DOI)
Mailed an organizational frustration questionnaire and a response-to-frustration questionnaire to 82 employees in a wide range of jobs, mostly in a mental health facility. A factor analysis of the responses to frustration yielded 6 interpretable factors: (a) Aggression Against Others, (b) Sabotage, (c) Wasting of Time and Materials, (d) Interpersonal Hostility and Complaining, (e) Interpersonal Aggression, and (f) Apathy About the Job.
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Citation / Publisher Attribution
Journal of Applied Psychology, v. 60, issue 5, p. 635-637
Scholar Commons Citation
Spector, P. E., "Relationships of Organizational Frustration with Reported Behavioral Reactions of Employees" (1975). Psychology Faculty Publications. 609.