Validating Quality Indicators: Quality as Relationship Between Structure, Process, and Outcome
Document Type
Article
Publication Date
6-1997
Digital Object Identifier (DOI)
https://doi.org/10.1177/0193841X9702100302
Abstract
Theory and research have not kept pace with the growing interest in evaluating quality of mental health care, resulting in the use of unvalidated quality indicators. A framework for validating quality indicators is offered by which quality is viewed as the relationship between service structures, processes, and outcomes. Adoption of this framework will facilitate the measurement of quality using valid indicators and should be useful to agencies in their continuous quality improvement efforts. Valid information about the quality of mental health care services will help purchasers and consumers make more informed health care decisions.
Was this content written or created while at USF?
No
Citation / Publisher Attribution
Evaluation Review, v. 21, issue 3, p. 292-309
Scholar Commons Citation
Salzer, Mark S.; Nixon, Carol T.; Schut, L. J. A.; Karver, Marc; and Bickman, Leonard, "Validating Quality Indicators: Quality as Relationship Between Structure, Process, and Outcome" (1997). Psychology Faculty Publications. 1680.
https://digitalcommons.usf.edu/psy_facpub/1680
