Title

Citizenship Performance: Its Nature, Antecedents, and Motives

Document Type

Book Chapter

Publication Date

2001

Keywords

citizenship performance, models, job vs task performance, industrial/organizational psychology

Digital Object Identifier (DOI)

https://doi.org/10.1037/10434-002

Abstract

This chapter introduces a topic of contextual or citizenship performance and reviews research on this element of performance. In particular, it (1) describes an initial model of citizenship performance and how this performance domain is different from task performance; (2) discusses the origins of the construct (i.e., precursors to the citizenship performance concept); (3) reviews 3 research areas that represent attempts to learn more about citizenship; and, finally, (4) presents some conclusions about how this construct is likely to be even more important for organizations in the early 21st century.

Was this content written or created while at USF?

Yes

Citation / Publisher Attribution

Citizenship Performance: Its Nature, Antecedents, and Motives, in B. Roberts and R. Hogan (Eds.), Decade of Behavior: Personality Psychology in the Workplace, p. 45-61

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