Faculty Publications


Performance indicators for postsecondary disability services.

SelectedWorks Author Profiles:

Lyman Dukes

Document Type


Publication Date


Date Issued

January 2005

Date Available

September 2011


There is an increasing expectation of state-of-the-art services for college students with disabilities. Although access to postsecondary education has resulted in positive outcomes for students with disabilities, there has been little validation of services that should be available to students with disabilities. This study sought to identify and validate Performance Indicators that experts agree foster access to postsecondary education. The results identified 90 Performance Indicators that are essential "best practices" for disability services in higher education. The findings provide direction for institutions of higher education to implement and validate their services for students with disabilities.


Abstract only. Full-text article is available only through licensed access provided by the publisher. Published in Journal of Developmental Education, 29(2), 10-19. Members of the USF System may access the full-text of the article through the authenticated link provided.


Center for Developmental Education, Appalachian State University

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.