Degree Granting Department
Michael D. Coovert
affective trust, cognitive trust, monitoring, team cooperation, team efficacy, team viability
Workers in modern teams that perform tasks over computer-mediated communication channels encounter challenges in building trust and performing effectively. Finding interventions to mitigate such losses could improve team performance. Collaborative critical thinking (CCT) training has the potential to improve trust, monitoring, and effectiveness in virtual teams. Using a simulated search-and-rescue task, the effects of CCT training, as compared with a control training, were evaluated in 105 three-member teams. No effects of CCT training were found on team positive or negative monitoring, team cognitive or affective trust, team efficacy, or team viability. However, teams trained in CCT reported consistently higher levels of team cooperation. Directions for future research are discussed so as to maximize the possibility that CCT might yet be an effective intervention.
Scholar Commons Citation
Grichanik, Mark, "The Effects of Collaborative Critical Thinking Training on Trust Development and Effectiveness in Virtual Teams" (2014). Graduate Theses and Dissertations.