Graduation Year
2008
Document Type
Dissertation
Degree
Ph.D.
Degree Granting Department
Psychology
Major Professor
Tammy D. Allen, Ph.D.
Committee Member
Walter Borman, Ph.D.
Committee Member
Chu-Hsiang (Daisy) Chang, Ph.D.
Committee Member
Paul E. Spector, Ph.D .
Committee Member
Joseph Vandello, Ph.D.
Keywords
Contextual performance, Conflict, Stress, Attributions, Emotion
Abstract
Prior research has attempted to develop a model of organizational citizenship behaviors (OCB) and counterproductive work behaviors (CWB), but limited testing remains a problem. The purpose of the current study is to examine OCB and CWB from a job stressor-strain approach. The sample consisted of 235 employees throughout the United States and their supervisors. Results of the study suggested OCB and CWB are affected by stressors (including interpersonal conflict, low interactional justice, job demands, and organizational constraints). Additionally, trait emotion and attributional styles affect the amount of stressors perceived. The implications as well as limitations of the study are discussed.
Scholar Commons Citation
O'Brien, Kimberly E., "A Stressor-Strain Model of Organizational Citizenship Behavior and Counterproductive Work Behavior" (2008). USF Tampa Graduate Theses and Dissertations.
https://digitalcommons.usf.edu/etd/432
