Degree Granting Department
Mental Health Studies
Raymond G. Miltenberger, Ph.D.
Supervision, Feedback, Compliance, Performance management, Reactivity
The purpose of this study was to evaluate feedback systems for improving staff adherence to a toileting program at an intermediate care facility for individuals with developmental disabilities. The facility uses interoffice memos in order to provide their staff with feedback. Following baseline, we evaluated the effectiveness of the memo (B), memo plus in-service (C), and memo plus feedback (D) in an ABCDBD reversal design across 4 residences. The results showed that memo plus feedback was the most effective intervention.
Scholar Commons Citation
Matos, Paula A., "Using staff management procedures to improve staff adherence with a toileting program at an intermediate care facility for individuals with developmental disabilities" (2009). Graduate Theses and Dissertations.