NCTR Project Number
Francis Cleland, Brenda Thompson
Customer, Transit, Satisfaction, survey, Florida
Digital Object Identifier (DOI)
The purpose of this memorandum is provide an overview of the results and analysis of the data collected in the 1999 Florida Transit Properties Customer Satisfaction Index project, as well as to briefly review the data sources and the weighting methodologies.
Scholar Commons Citation
CUTR, "1999 Transit Customer Satisfaction Index for Florida Transit Properties" (2000). Research Reports. 2.