Title

The Impact of Ethnic and Lingual Diversity on Short Term Knowledge Sharing

Document Type

Article

Publication Date

1-1-2014

Keywords

ethnic diversity, ethnicity, knowledge management, KM, short term tasks, knowledge sharing, linguistic diversity, teams, work groups, teamwork, trust, communication, informal social interaction, group decision making, collaborative decision making

Digital Object Identifier (DOI)

http://dx.doi.org/10.1504/IJBE.2014.063770

Abstract

Based on social categorisation theory and the similarity attraction paradigm, we propose that a high degree of ethno/lingo diversity in knowledge-intensive work groups, especially short-term ones, can inhibit knowledge sharing among members. Barriers identified in the knowledge sharing literature include trust, communication, and informal social interaction. A semi-quantitative approach was applied, involving a group collaborative decision making task. The results of the research task show that knowledge sharing within groups as a whole suffers as ethnic and linguistic diversity increase for short term groups. The findings provide a starting point for theory development and suggest creating more homogeneous groups for short-term tasks.

Comments

This article was written before Steven Walczak was affiliated with the University of South Florida.

Was this content written or created while at USF?

false

Citation / Publisher Attribution

International Journal of Business Environment, v. 6, no. 3, p. 246-265.