QMaSC: A Handbook for Directors of Quantitative and Mathematics Support Centers

QMaSC: A Handbook for Directors of Quantitative and Mathematics Support Centers

 

This handbook is a resource for people who lead, manage or direct Mathematics and Quantitative Support Centers (QMaSCs).  In the chapters below, directors will find information about how to 1) manage a center, 2) interact with other entities on their campus, 3) train and build a staff, 4) assess their center, and 5) start a new center.  Each chapter has been written by an experienced center director recognizing the diversity of QMaSCs.  Additionally, there are ten case studies authored by directors representing a range of centers, from community colleges to liberal arts colleges to large research institutions. 

This material is based upon work supported, in part, by the  National Science Foundation  under Grant DUE-1255945.  Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation.


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Front Matter

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Front Matter, Grace Coulombe, Mary B. O'Neill, and Michael Schuckers

Introduction

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01. Introduction, Mary B. O'Neill

Center Leadership and Management

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02. Effective Management, Rosalie Tepper

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03. Responding to Institutional Needs, Ja'Wanda S. Grant

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04. Addressing Diversity, Ibrahim Rosic

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05. Strategic Planning and Budgeting, Gail Hilyard

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06. Incorporating Technology, Maria Belk

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07. Math Anxiety and the Impact on QMaSC Services, Gail Hilyard

Community Interactions

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08. Coordinating with Institutional Administration, Frederick L. Van Swearingen

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09. Outreach and Promotion, Laurie Wern Overmann

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10. Building Effective Quantitative and Math Faculty Development, Matthew Salomone and Kathryn Bjorge

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11. Course Collaboration Models, Eric Gaze

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12. Virtual Presence, McKayla Nuffer

Staffing, Hiring, and Training

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13. Staffing and Hiring, Christine Tinsley

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14. Training Materials and Methods, Johnathan Nelson

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15. Practice and Mentoring, Cymra Haskell

Center Assessment

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16. Internal Evaluation and Reporting, Tiana Bosley

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17. Reporting Assessment Findings to External Audiences, Rachel M. Dunwell, Grace Coulombe, and Michael E. Schuckers

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18. Center Staff Feedback, Dennis Lewandowski

Starting a Center

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19. Defining Staff Roles, Darry Andrews and Carolyn Johns

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20. Hiring a Director, George Recck

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21. Designing a QMaSC Space, Eileen M. Phillips