Organization-Level Mentoring and Organizational Performance Within Substance Abuse Centers

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Mentoring, Organizational citizenship behavior, Organizational learning, Job satisfaction, Performance

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Individual benefits to those who have been mentored are well documented. The present study demonstrates that organization-level mentoring relates to overall organizational performance. In a study of 589 employees of 39 substance abuse treatment agencies, the authors found that agencies with a greater proportion of mentored employees also reported greater overall agency performance. Organization-level mentoring also related to organization-level job satisfaction, organization-level organizational citizenship behavior, and organization-level learning. Results provide justification for organizational investment of time and resources into efforts designed to facilitate mentoring, as well as support the notion that mentoring may provide a competitive advantage to organizations

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Citation / Publisher Attribution

Journal of management, v. 35, issue 5, p. 1113-1128.