Service Penetration by Persons with Severe Mental Illness: How Should it be Measured?
Document Type
Article
Publication Date
2002
Keywords
Public Health, Mental Health, Health Service, Standard Method, Mental Illness
Digital Object Identifier (DOI)
https://doi.org/10.1007/BF02287706
Abstract
As performance indicators and outcomes measures become essential parts of doing business, providers of mental health services are developing and using a number of access measures. One that is being used with increasing frequency is service penetration. However, the lack of standard methods for calculating and reporting service penetration has made the comparison of penetration rates across studies difficult. This article discusses the conceptualization and operationalization of service penetration. In addition, it presents an exploratory study of service penetration using data from the same persons using very different data sources; these data were collected during an evaluation of a Medicaid managed care system in Florida. The article offers recommendations for the use and reporting of service penetration rates.
Was this content written or created while at USF?
Yes
Citation / Publisher Attribution
The Journal of Behavioral Health Services and Research, v. 29, issue 2, p. 198–207
Scholar Commons Citation
Stiles, Paul; Boothroyd, Roger A.; Snyder, Kristen; and Zong, Xiang, "Service Penetration by Persons with Severe Mental Illness: How Should it be Measured?" (2002). Mental Health Law & Policy Faculty Publications. 321.
https://digitalcommons.usf.edu/mhlp_facpub/321
