Title

Response to Rosenheck and Cicchetti's "A mental health program report card: a multidimensional approach to performance monitoring in public sector programs"

Document Type

Article

Publication Date

1998

Abstract

The foregoing article by Rosenheck and Cicchetti describing the Department of Veteran Affairs (VA) report card is a valuable contribution to the emerging literature on the large-scale monitoring of mental health services. In an era of increasing preoccupation with quantification of activity and results, the authors have devised a method for using existing administrative data to highlight and compare key aspects of organizational performance across a large service system. These brief comments fall into three categories: strengths of the model; limitations of and alternatives to exclusive use of existing data; and generalizability of the approach.