The MHSIP mental health report card: A consumer oriented approach to monitoring the quality of mental health plans

Document Type


Publication Date



discontinuation of services related to their trust in their health care professionals?


Health care report cards have been endorsed as a mechanism for efficiently comparing key quanttfiable aspects of performance across a range of health systems or plans. There are challenges in determining what to measure; how to gather and analyze data; and how to report, interpret, and use findings. Mental health has received little attention, and a consumer perspec tive is typically not included. The proposed MHSIP mental health report card (MMHRC) addresses these concerns. General issues for report cards are discussed, and the MMHRC is described in terms of content, data sources and quality, and analysis and reporting.