Violence in the workplace is becoming an increasingly important issue. Violence can take a number of forms including physical, verbal and nonverbal communication, intimidation and bullying, exclusion, sexual harassment, and stalking. In the rail industry, workers can be exposed to direct attacks, witnessing attacks on passengers, and suicides, in addition to accidents involving coworkers and/or members of the general public. This article draws from the Australian experience to highlight the risks posed to rail workers by workplace violence, harassment, and bullying. It is suggested that further research is required in the rail industry to identify the extent of these issues. Further, it is proposed that violence in railway workplaces needs to be unambiguously recognized as an occupational health and safety issue, rather than being treated as an external (police) responsibility. This article proposes a number of responses to reduce the exposure of rail industry workers to workplace violence. This includes the development of codes of conduct and agreements among employers, employees and their unions, and recognition that cooperation is crucial in developing responses to violence in railway workplaces.
van Barneveld, Kristin & Jowett, Roger.
Violence, Harassment, and Bullying at Work: How Does the Australian Rail Industry Compare and What Can Be Done?.
Journal of Public Transportation, 8 (3): 117-134.
Available at: http://scholarcommons.usf.edu/jpt/vol8/iss3/6