This study examines how bus design factors influence door crowding and quantifies how door crowding relates to operational performance and passenger safety. Results are based on data collected for 2,807 stops in Dhaka, Bangladesh. Door crowding is affected by multiple bus design factors, including door placement, aisle length, presence of a front seating area, and service type. Increases in door crowding are associated with longer marginal boarding times and an increased number of unsafe boarding and alighting movements that occur when the bus has not come to a complete stop. Results underscore the importance of educating conductors on the dangers associated with door crowding.
Katz, Donald & Garrow, Laurie A.
The Impact of Bus Door Crowding on Operations and Safety.
Journal of Public Transportation, 15 (2): 71-93.
Available at: http://scholarcommons.usf.edu/jpt/vol15/iss2/4