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Abstract

As cities expand and travel patterns become more complex, transit passengers are becoming increasingly dependent on multiple systems to satisfy their daily travel needs. To facilitate seamless travel, comprehensive service planning, design, and operation are essential. In some cases, regional entities have integrated routes, timetables, and ticketing based on a common set of planning, investment, and marketing principles. The authors administered a nationwide survey of transit operators to explore the following areas of integration: fare policy/media, service scheduling, information coordination, facility and vehicle coordination, and interagency agreements. According to survey results, the nature and extent of integration varied by size of region and type of integration. Respondents identified challenges to coordination, including financial and political commitment. Furthermore, for integration to be successful, regional and local transport entities must work together to ensure that service providers participate in coordinative strategies, balancing the interests and needs of passengers, operators, and residents.

DOI

http://dx.doi.org/10.5038/2375-0901.15.1.4

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