Graduation Year

2007

Document Type

Thesis

Degree

M.A.

Degree Granting Department

Mass Communications

Major Professor

Derina Holtzhausen, Ph.D.

Co-Major Professor

Kelli Burns, Ph.D.

Committee Member

Kelly Werder, Ph.D.

Keywords

fundraising, trust, organizational success, structure

Abstract

This study examined how employees' perceptions of leadership, decision-making, and relationships are associated with their perception of a development operations' effectiveness. Deans, development officers, central development staff, and unit development staff at the University of South Florida were surveyed via email. The results indicated that employees' perceptions of leadership, decision-making, and relationships are strongly related to their perceived job satisfaction, trust, commitment, and control mutuality and consequently their perception of the development operation's effectiveness.

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