Graduation Year

2006

Document Type

Thesis

Degree

M.A.

Degree Granting Department

Psychology

Major Professor

Paul E. Spector, Ph.D.

Keywords

Proactivity, Work stress, Non-task performance, Citizenship behavior, Counterproductive work behavior

Abstract

The present study has two primary contributions to the existing literature linking stressors to employee reactions. First, job satisfaction and emotional exhaustion are proposed to mediate the relationship between stressors and both forms of voluntary workplace behaviors, specifically OCB and CWB. A comprehensive framework, which includes both streams of voluntary workplace behaviors (OCB and CWB) will expand the common practice of investigating them separately and helps us better understand the parallel mechanisms linked to OCB and CWB. Secondly, the role of proactive personality will be investigated to gain insights into how it relates to job attitudes and voluntary work behaviors. We will have new look at the dispositional antecedents of OCB and CWB by investigating how proactive people react, feel, and behave in the organizational context.

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