Graduation Year

2003

Document Type

Thesis

Degree

M.A.

Degree Granting Department

Psychology

Major Professor

Allen, Tammy

Keywords

organizational citizenship performance, shifting standards model, objective scales, reward recommendations, overall performance

Abstract

The relationship between citizenship performance and overall performance and the relationship between citizenship performance and reward recommendations were investigated, with gender and scale type as possible moderators. Two hundred and fifty-four University of South Florida students were used in this study. The majority of these participants were undergraduate, psychology majors, female, and between the ages of 17 and 23. Participants were given statements describing a teacher's performance and were asked to evaluate the professor on citizenship and overall performance and recommend them for rewards. No support was found for the hypothesis that men would have a stronger relationship than women between citizenship and overall performance. No support was found for the hypothesis that men would have a stronger relationship than women between citizenship performance and reward recommendations. Scale type was not found to influence these relationships.

These results are not consistent with the shifting standards model. Numerous suggestions are made for changes to the experiment, including performing a field study instead of a lab study.

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